All orders placed with Excellent Tailors are confirmed only after measurement details, fabric selection, design preferences, and advance payment (if applicable) are received and approved by the customer.

Customers are responsible for providing accurate measurements when ordering online. Excellent Tailors will not be responsible for fitting issues caused by incorrect measurements submitted by the customer. Minor fitting adjustments may be offered depending on the case.

Actual fabric color, texture, or design may slightly vary from website or mobile display images due to lighting, screen resolution, and fabric availability.

Since all garments are custom stitched according to customer requirements, orders cannot be canceled, exchanged, or refunded once stitching work has started.

Estimated delivery timelines are shared at the time of order confirmation. Delivery delays caused by courier services, weather conditions, public holidays, or unforeseen circumstances may occur and will not make Excellent Tailors liable for compensation.

Certain custom or bulk orders may require partial or full advance payment before processing. Orders will only proceed after payment verification.

Minor alterations may be facilitated within a limited period after delivery, provided the garment has not been used, washed, or damaged.

Due to the personalized nature of stitched clothing, refunds and returns are generally not applicable unless the product delivered is significantly different from the confirmed order.

Customers are advised to follow proper washing and garment care instructions. Excellent Tailors is not responsible for damage caused by improper washing, ironing, or handling after delivery.

All content, images, logos, and designs displayed on the Excellent Tailors website and social media platforms are the property of Excellent Tailors and may not be copied, reused, or distributed without permission.

Customer details including measurements, phone numbers, addresses, and payment information are kept confidential and are used only for order processing, delivery, and customer support purposes.

Prices, fabrics, and designs may change without prior notice depending on market conditions and stock availability.

By placing an order, customers agree to receive order updates, delivery notifications, and customer support communication through WhatsApp, phone call, SMS, or email.

Excellent Tailors will not be liable for indirect losses, delays, or damages beyond the value of the purchased product.

Excellent Tailors reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services indicates acceptance of the updated policies.

For any questions, support, or order-related concerns, customers may contact Excellent Tailors through our official website, WhatsApp, or customer support channels.